Coverage Details
Everything you need to know about your protection
We believe in clarity, not fine print. Here's exactly what UPI Protect covers — and what it doesn't — in plain, simple language.
We believe in clarity, not fine print. Here's exactly what UPI Protect covers — and what it doesn't — in plain, simple language.
UPI Protect steps in when fraud happens to you — despite your best efforts to stay safe.
You clicked a fake link, opened a fraudulent page, or were tricked into entering your credentials. Your money was taken without your genuine consent.
A hacker gained unauthorised access to your UPI-linked account through malware, fake support calls, or account compromise — and made transactions without your knowledge.
Your phone was stolen or lost, and before you could lock it, someone used your UPI apps or mobile wallets to transfer money out.
Money stored in your mobile wallet (Paytm, PhonePe, etc.) was accessed and stolen through fraudulent means — not a bank transfer error or a tech glitch.
Didn't notice the fraud right away? As long as you report within 24 hours of discovering it, we cover losses that happened up to 10 days before your report.
All qualifying losses within your policy period are reimbursed up to ₹1,00,000 — the aggregate limit of your plan.
A complete, honest breakdown - because we want you to buy with full confidence, not be surprised later.
| Situation |
 What's covered
|
 What's not covered
|
|---|---|---|
| Phishing attack - you clicked a fake link and money was debited |  Yes, covered |
— |
| Phone stolen and someone makes UPI transactions | Yes, covered |
— |
| Hacker gains access to your account via malware or fake call | Yes, covered |
— |
| M-Wallet balance stolen through fraud | Yes, covered |
— |
| You shared your OTP or PIN voluntarily (even under pressure) | — |  Not covered |
| Bank already reversed or refunded the transaction | — | Not covered |
| Technical error by the bank or payment app (no fraud involved) | — | Not covered |
| You sent money by mistake to the wrong person | — | Not covered |
| Incident occurred before or after the policy period | — | Not covered |
| Losses in assets other than UPI or M-Wallet (e.g. credit card, investments) | — | Not covered |
We've kept the process as friction-free as possible. Here's exactly what to do if fraud happens.
Check your transaction history. Spot something you didn't authorise? Your 24-hour window to report starts now.
Call our 24/7 helpline or log in at coverfox.com and file a claim online. Share the transaction details, amount, and date. That's it for your part.
Our team reviews your claim and submits it to the insurance partner for assessment. We handle the back-and-forth so you don't have to.
Once approved, your reimbursement is processed directly to you — up to ₹1,00,000. No need to fight with your bank.
No surprises. No hidden clauses. Just honest financial protection for your digital life.